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We are here to help!

We recognize these are very difficult times, but please know that Walmart MoneyCard is here to provide the financial services you depend on every day. As a reminder, you can manage your accounts, check transactions and make payments online or through the app, as we continue to experience extended call wait times.

We know you have many questions, so please find below additional information about your account security, your health, and your account. 

Please stay safe and take care of yourself, your friends and your family.

From the Walmart MoneyCard family

The government stimulus payment

  • The IRS can provide more information on your eligibility and payment timing.
  • Need to deposit a check? You could quickly deposit it on your Walmart MoneyCard. Click here for details.
  • Don’t have an account? Click here to sign up for a bank account and receive a routing number.

Your security

  • Your money is safe with us; we are a member of the FDIC. Plus, as an FDIC-insured digital bank without traditional branches or banker’s hours, you won’t have to worry about your ability to bank with us.
  • Watch out for scammers. The Federal Trade Commission Consumer information division has current guidance.

Your health

  • We urge you to stay informed about COVID-19. The CDC has excellent resources and information.
  • The World Health Organization has additional resources.

     

Your account

Digital access to your account is the fastest way for self-service banking and 24/7 account access:

* View your account balances, transaction history and your account information

* Check the status of your direct deposit 

* Make bill payments

* Deposit checks

* Find an ATM

* Lock/Unlock your card

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