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Activate your card
Activate your card
Open an account

Welcome to the Walmart MoneyCard Help Center
How can we help?

Can’t find your answer? – Contact us

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Replace lost/stolen card

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Log in to your Walmart MoneyCard app.

Log in to your Walmart MoneyCard app & tap Menu.

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Tap Manage cards in the Account menu.


Tap Manage cards in the Account menu.

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Tap Report a card lost or stolen.

Tap Report a card lost or stolen.

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Confirm the address is accurate.*

Confirm the address is accurate or edit the correct address & Tap Confirm card lost or stolen.*

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Tap Get cash now.

*This immediately deactivates your card & sends a replacement to the mailing address we have for your account.

Tap get cash now if you need to withdraw cash from your account.

*This immediately deactivates your card & sends a replacement to the mailing address we have for your account.

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Must be 18 or older to purchase a Walmart MoneyCard. Activation requires online access and identity verification (including SSN) to open an account. Mobile or email verification and mobile app are required to access all features

Walmart MoneyCards® are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. And by Mastercard International Inc. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.

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