What would you like to do?

We have 4 convenient ways to deposit cash to your card:

Using the Walmart MoneyCard app – Learn more about generating a secure deposit code here
Walmart Rapid Reload™ – Learn more here
MoneyPak – Learn more about MoneyPak here
Cash and load checks at Walmart – Click on the "Deposit Checks" tab above for details.

You can add money to your card with cash or by cashing a check at any participating Walmart store. Reload and check cashing fees and limits may apply. 

No, it is not possible to deposit cash to a Walmart MoneyCard using an ATM. We have 4 convenient ways to deposit cash to your card:

Using the Walmart MoneyCard app – Learn more about generating a secure deposit code here
Walmart Rapid Reload™ – Learn more here
MoneyPak – Learn more about MoneyPak here
Cash and load checks at Walmart – Click on the "Deposit Checks" tab above for details.

Your cash will typically be available on the account within 10 minutes for your use.

A service fee of $3 applies.

It’s easy! Just tell the cashier you want to deposit cash to your card, then swipe your card at the register of any participating Walmart Store. Reload Service fee and limits apply.

Protecting yourself from fraud is simple. Just remember only to use deposit codes that you personally generated from your own account. Never use a deposit code someone else gave you, because it is probably a scam.

You can deposit any amount from $20 to $1,500 at participating Walmart locations. You may also use up to three deposit codes per day as long as account deposit limits are not exceeded.

Depositing cash using the app is one of the most convenient options to add cash to your account. Simply create a secure deposit code that you will show to the cashier at participating retailers, with just your phone—no card involved. There are no forms to fill out, no phone calls needed, and no numbers to input to complete your deposit.

Check your transaction history to confirm your deposit went through. Keep your receipt.

This feature is only available on the Walmart MoneyCard with Cash-Back Rewards program. 

You should check a few things:

Always check the expiration time underneath your deposit code before you use it. If it is expired, you will need to create a new deposit code.
You can only generate and use one deposit code at a time, so try to use your deposit code before you generate another one.
Also, you can only use up to three deposit codes for this service in one day.

There is no fee when you make cash deposits through the app at Walmart using your Walmart MoneyCard with Cash-Back Rewards program.

Your cash will typically be available on the account within 10 minutes for your use.

Remember to treat your MoneyPak like cash. Transactions cannot be reversed, so only give the number to a trusted recipient. Green Dot is not responsible for refund or replacement of a lost or stolen MoneyPak, nor for the quality or non-receipt of any goods or services.

For more information and examples of common scams, go to MoneyPak.com/security.

Once the money has been transferred, it will appear in the Transaction History when you log into your Walmart MoneyCard account or by calling the phone number on the back of your card.

The easiest way to reload your own card is with Walmart Rapid Reload. Just bring your card and cash to any Walmart register and ask the cashier to reload your card. Reload fee of up to $3 applies. If you have a Walmart MoneyCard with Cash-Back Rewards, you also have the option to use the Walmart MoneyCard app to add cash to your account.

If you’d prefer to reload your own card with MoneyPak, simply follow these steps:


Go to MoneyPak.com and create a Secure Login: The first time you use MoneyPak, you will need to enter your MoneyPak number and create a MoneyPak.com Secure Login. MoneyPak.com will remember your information, making future visits fast and easy.
Verify mobile: Verify your mobile phone by following the prompts during setup.
Load card: Enter your prepaid card number. The prepaid card will be loaded with the amount on the MoneyPak.

No. MoneyPak can not reload temporary cards. Temporary cards are cards that have not been registered with the prepaid card provider (or where registration was attempted, but the card provider was unable to verify the customer’s identity) or do not have a personalized name on the front. If you have a new prepaid card without your name on it, you must register it on your prepaid card provider’s website. Once you get the personalized card in the mail (usually within two weeks) and activate it, your personalized prepaid card will then be ready to accept MoneyPak reloads as long as it is from a participating prepaid card provider.

MoneyPak is a convenient way for friends and family members to deposit money to eligible prepaid and bank debit cards. Just purchase a MoneyPak at a store near you and visit MoneyPak.com to reload a card. Send cash to almost anyone's prepaid or bank debit card. Or friends and family can send you cash when you need it. Pick up a MoneyPak at a participating retailer and add $20 to $500 for $5.95, then go to MoneyPak.com to complete the transaction.

If you're a first-time user, you'll need to set up an account at MoneyPak.com. Deposit cannot exceed available card limits. Additional limits may apply. Personalized card required to use MoneyPak.

MoneyPak will only work with Walmart MoneyCards that have been activated and are personalized with the recipient’s name.

Your Walmart MoneyCard account may have its own daily and monthly load limits. If your card has reached either of these limits, you will not be able to use MoneyPak on that card until those limits reset.

1. Go to MoneyPak.com and create a Secure Login: The first time you use MoneyPak, you will need to enter your MoneyPak number and create a MoneyPak.com Secure Login. MoneyPak.com will remember your information, making future visits fast and easy.
2. Verify mobile: Verify your mobile phone by following the prompts during setup.
3. Load card: Enter your prepaid or bank debit card number. The funds on the MoneyPak will be deposited to the card.

MoneyPak will only work with prepaid or bank debit cards that have been activated and are personalized with the recipient’s name.
Check your card's eligibility.

Lost or stolen MoneyPak: If you lost your MoneyPak, you may submit our Help Form. If the funds are still available on the MoneyPak, we will issue a refund check. Refund checks take up to two weeks to arrive.

Issues reloading with MoneyPak: Visit the MoneyPak FAQ at MoneyPak.com/help for assistance with common issues.

The only way you can reload a prepaid or bank debit card with a MoneyPak is through our Secure Login. The Secure Login is a one-time registration on MoneyPak.com. MoneyPak has enhanced fraud controls, and is not anonymous. All parties involved with this transaction must be willing to provide personal information required to verify identity. Once your identity is verified the first time, you can simply log in on return visits to quickly reload eligible prepaid or bank debit cards with MoneyPak.

To create a MoneyPak.com Secure Login, you will be asked your first and last name, Social Security number, birthdate, email and mobile phone number. During setup, you will also be asked to verify your mobile phone and allow Green Dot to use your current location.

Additionally, some users may be asked to further verify their identity by uploading photo identification.

All you have to do to receive your tax refund in your Walmart MoneyCard account is:

1. Get your routing and direct deposit account number by logging in – or – text DD to 37267 to get your Direct Deposit enrollment info fast. Carrier message and data rates apply.
2. Use this information when asked for your routing and direct deposit account number.
3. When asked for Green Dot’s bank routing number, use the following: 124303120
4. For tax refund purposes, be sure to mark the box labeled “checking" for the type of account.
5. Sit back, relax, and enjoy getting your tax refund faster than a paper check! 

We do not have the status of your tax refund. However, you can get an update on the status of your refund through the IRS by:

• Visiting www.irs.gov/refunds and going to “Where’s My Refund.”
• Downloading the IRS2Go App for your mobile device.
• Calling the IRS Refund Hotline at (800) 829-1954. For more info on tax refunds, visit www.irs.gov/refunds. For information about your state refund, contact your state government agency.

Direct deposit is a FREE and easy way to receive your tax refund faster than a paper check! Avoid waiting by the mailbox, making extra trips, and paying extra fees just so you can cash or deposit your tax refund. Best of all, receiving your tax refund through direct deposit means the money is automatically deposited to your account so that you can access and use the funds from your refund.

Choose the most convenient way to get your routing and direct deposit account numbers:

1. Text DD to 37267 to get your Direct Deposit enrollment info fast. Carrier message and data rates apply.
2. Download the app and log in.*
3. Log in to your account online.
4. Call (866) 871-2416 and enter your card information.

No, the tax deposit must be in the name of the cardholder. In accordance with IRS guidelines, you may direct your refund to your card, but cannot direct your refund to someone else’s card. If we receive a tax refund intended for someone other than the cardholder, the refund will be rejected, your card may be blocked, and the money may be returned to the IRS. For more info on tax refunds, visit www.irs.gov/refunds.

Please see your Account Agreement for information about limits.

With the exception of certain federal government benefit payments, or your employer or payroll department's restrictions, you can choose to have as much or as little of your paycheck or benefits payment deposited to your Walmart MoneyCard as you’d like. The choice is completely yours, and you can cancel or change the amount of your direct deposit at any time.

If you enroll in direct deposit for Social Security, Supplemental Security Income, Veterans Benefits, or Federal Civil Service, the entire amount of your benefit payment must be deposited to your Walmart MoneyCard. You can cancel the direct deposit of your federal government benefits at any time, but you cannot change the amount of your federal benefits direct deposit.

To cancel your direct deposit, you must contact your employer or the payor of your benefits. They will tell you how to cancel the service. Cancelling direct deposit will in no way impact the use of your Walmart MoneyCard.

Find info on how to cancel direct deposit of your federal benefits here – or – contact the agency that administers your benefit.

• Social Security and Supplemental Security Income:
  Contact the Social Security Administration at (800) 772-1213 or visit the Social Security website
• Veterans Benefits:
  Contact the Department of Veterans Affairs at (877) 838-2778 or visit the US Department of Veterans Affairs website.
• Federal Civil Service:
  Contact the Once of Personnel Management / Civil Service at (888) 767-6738 or visit the Office of Personnel Management website.

No, others cannot direct their refund to your card or account. In accordance with IRS guidelines you can direct your refund to your card or account; you cannot direct your refund to someone else’s card or account. If we receive a tax refund intended for individuals other than the cardholder, the refund will be rejected and/or your card may be blocked, pending additional verification. Get more details from the IRS about tax refunds here.

Yes. If you decide you no longer want direct deposit, contact your payor or employer and they’ll tell you how to cancel the service. Canceling direct deposit will in no way impact the use of your Walmart MoneyCard.

No. Early access to your direct deposit money is automatically a potential benefit of your Walmart MoneyCard if you are signed up for direct deposit. Early availability depends on timing of payor’s payment instructions and fraud prevention restrictions may apply. As such, the availability or timing of early direct deposit may vary from pay period to pay period. Make sure the name and social security number on file with your employer or benefits provider matches what’s on your Walmart MoneyCard account exactly. We will not be able to deposit your payment if we are unable to match recipients.

Payroll, government benefits and child support are the only deposits that qualify for early access to your money.

The exact time of day that your paycheck or benefit payment is deposited onto your card will usually vary from payday to payday. If you haven’t received a direct deposit that you are expecting, it’s because we haven’t received the payment instructions from your employer or benefits provider.

If you are concerned about the status of your direct deposit, please follow these steps:

1. Contact your employer to verify that the direct deposit was sent. If so, ask them for the TRACE # of your direct deposit transaction.
2. Once you have the TRACE #, call Walmart MoneyCard Customer Support toll-free at (866) 871-2416 and we will investigate the transaction.

NOTE: If you recently reported your card lost or stolen, please be sure to tell the Walmart MoneyCard Customer Support Specialist when you call.

If you enrolled in direct deposit for federal benefits, you should contact the agency that administers your benefit.

• Social Security and Supplemental Security Income:
  Check the calendar of Social Security Payments to see when your payment should arrive.
  If you don’t receive your payment on the date indicated on the calendar, contact the Social Security Administration at (800) 772-1213 or visit the Social Security website.
• Veterans Benefits:
  Check the Veterans Benefits Pay Schedule to see when your payment should arrive.
  If you don’t receive your payment on the date indicated on the Payment Schedule, contact the Department of Veterans Affairs Direct Deposit Center at (877) 838-2778 or visit the US Department of Veterans Affairs website.
• Federal Civil Service:
  Check the Annuity Check Payment Schedule to see when your payment should arrive.
  If you don’t receive your payment on the date indicated on the Payment Schedule, contact the Once of Personnel Management / Civil Service at (888) 767-6738 or visit the Office of Personnel Management website.

You can check for your direct deposit a few ways:

1. Sign up for direct deposit alerts to receive an email or text message any time a direct deposit posts to your account.
2. Review your Transaction History online to check for your deposit.
3. Call our automated Walmart MoneyCard Support Line to hear your most recent direct deposit amount and date.

Note: Your payor will usually provide a payment stub or notice to let you know the amount of the payment deposited to your account.

We have no additional information other than what is provided in your account, in alerts, or on the automated phone system.

When you set up direct deposit,you may be eligible to receive your pay up to 2 days earlier, or government benefits up to 4 days before benefits day (subject to deposit verification and depending on your payment provider’s process and timing).

Some employers and benefits providers send payment instructions ahead of the actual payday. If they do, we’ll credit the amount to your card when we receive payment instructions (instead of waiting for the actual payday) so you can enjoy your money sooner. However, it’s important to note that if and how early your deposit can be posted to your account is completely dependent on when the employer or benefits provider sends us the payment instructions.

We deposit your payroll or government benefits to your Walmart MoneyCard account, including:

Social Security benefits
SSI (Supplemental Security Income)
Pension payments
Railroad Retirement Benefits (RRB)
Defense Finance and Accounting Service (DFAS) payments
State unemployment benefits
Government Disability Benefits (SSDI or Workers' Compensation)
Veterans' benefits

Setting up direct deposit is easy! Just follow these simple steps:

1. Ask your payroll or benefits office if they offer direct deposit.
2. If they do, get your direct deposit account number and bank routing number by logging into your account or by texting DD to 37267. We don’t charge customers to receive a text message, but your carrier data and message rates still apply.
3. Provide your direct deposit account number and bank routing number to your payroll or benefits office.
4. Make sure the name on file with your employer or benefits provider matches the name on your account.

TIP: Ask your payroll, how long it’ll take them to set up your direct deposit. If it takes longer than expected to receive your first direct deposit on your card, check back with your payroll or benefits office. Walmart MoneyCard does not have any information about your enrollment status. Early direct deposit depends on deposit verification.

Many times, your employer or benefits provider will notify our bank of your incoming deposit in advance of your actual pay day. If they do, we will credit your pay or benefits to your card when they give us that advance notice instead of waiting for pay day. However, the exact time of day that your paycheck or benefit payment is deposited onto your card will usually vary from payday to payday because employers and benefits providers often send payment instructions at different times from pay period to pay period. If you don’t get it as early as you did the previous pay period, it doesn’t mean there’s something wrong or that we’re holding on to it. It just means we haven’t received it yet.
If you log in to your account and set up the direct deposit Account Alert, we’ll automatically notify you any time a direct deposit is received. Carrier message and data rates apply.

You should contact Ingo directly for any issues. Simply visit the Ingo Money website and look for the green “How can we help? Tab at the bottom of the page.

Please refer to Ingo Money website for current fees.

In light of the recent unexpected and uncertain financial circumstances for so many consumers and small businesses, from April 1 – June 30, 2020 all approved checks in minutes will qualify for Ingo Gold Preferred Pricing—Ingo’s lowest pricing tier—regardless of your Ingo Gold status. Fees will be 1% on pre-printed payroll and government checks and 4% on all other checks and money orders, with a minimum $5 fee.

If you cash six checks using the "Money in Minutes" option during this period (an average of 2 checks per month), you will qualify to receive Ingo Preferred Pricing beyond June 30th so long as you continue to continue to cash six checks using this option within the prior 90-day period. Note: Checks cashed using the "Money in 10 Days" option don’t count toward Ingo Gold status.

The Ingo Money service is provided to you by First Century Bank, N.A., a nationally chartered bank, so your checks and your money are always cleared and handled by a national bank regulated by the federal government until they reach your account issuer.

The service is enabled and facilitated by Ingo Money, Inc., which provides the mobile app technology, check review, approval and guarantee services and other related services.

You can submit most check types for funding approval in the Ingo Money App, from $5 up to $5,000. This includes payroll and government checks with a pre-printed signature, business checks, two-party personal checks, handwritten payroll checks, insurance checks, attorney checks, cashier’s checks, money orders, rebate checks and refund anticipation checks. All checks must be made out to you, endorsed by you and drawn on a bank account in the United States or a U.S. territory.

Please note that Ingo generally will not accept checks that aren’t made out to you, conditional endorsement checks, counter checks, credit card checks, customer appreciation certificates, gift certificates, starter checks, traveler’s checks or warrants. Please see https://www.ingomoney.com for the most current, complete list of acceptable checks.

Learn more at https://www.ingomoney.com/faq/

Download the Ingo app for IOS here and Android here.

The Ingo Money service is provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding in Ingo Money’s sole discretion. Fees apply for approved Money in Minutes transactions funded to your card or account. Unapproved checks will not be funded to your card or account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Your wireless carrier may charge a fee for data usage. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. See your Cardholder or Account Agreement for details.

Walmart MoneyCard does not provide and is not responsible for the Ingo Money product or service.

We’ll notify you when the money is in your account. You can also log in any time and check your transaction history.

No. Once you submit a deposit, it cannot be canceled.

Follow these steps:

Log into the app.
Select DEPOSIT and then DEPOSIT A CHECK.
Make sure the check is made out to you
You sign the back of the check and write "for mobile deposit only" above your signature
We’ll walk you through the rest.
Eligibility and limits apply.

Mobile deposits may take up to 5 business days.

Yes. You must sign the back of the check and write "for mobile deposit only" above your signature clearly in blue or black ink or it will not be accepted. Make sure your signature is a reasonable size.

There is no fee to deposit checks to your account.

Checks:

not payable to you (even if signed over to you)
payable to more than one person (even if you are one of the names on the check)
payable to “Cash” or “Self”
payable in a foreign currency
drawn on a bank outside the U.S.
that are not dated, are postdated, or more than 90 days old
that are irregular in any way (for example, where the numerical and written amounts are different)
that have previously been cashed or deposited (either in paper form or electronically) or returned unpaid for any reason
you suspect to be fraudulent, forged, altered or not properly authorized
that do not have the signature of the person who wrote you the check
that exceed the deposit limits set for mobile deposits
Registered government warrants

Demand drafts

We accept all these in U.S. dollars:

Personal checks written to you
Commercial preprinted checks issued by a U.S. business to you such as:
payroll checks
insurance agency checks
money orders
cashier’s checks
rebate checks
stock dividend checks
U.S. Government-issued checks including:
tax refunds
federal, state and municipal government checks

Here are some tips:

Place your check on a flat surface with a dark background and good lighting.
Make sure all 4 corners of the check are in the camera view.
Focus your camera by holding your phone steady, tap the area on the screen that you’d like the camera to focus on, and snap the photo.
Note: Some phones automatically store photos taken on the device. For security reasons, please ensure photos of your check aren’t saved to your phone or online storage.

Keep your check in a safe place until the money is in your account before destroying it in case it is needed for verification purposes. Once you deposit a check with us, you can’t cash it anywhere else.

Money will typically be available on your card and ready to use within 10 minutes.

You may cash a preprinted check (like a payroll or government check) at any participating Walmart checkout lane. Check cashing fees and limits apply.

IMPORTANT: These services are not available in all states or stores. Reloads can’t exceed card limits. Your receipt is proof of the reload.

Reloading is free for Walmart MoneyCards at participating Walmart stores. Walmart check cashing fees also apply.

You may cash pre-printed payroll or government checks.

If you can’t find your bank, you can use the Search field above the logos which will help to narrow down the results. Remember, your bank must be located within the U.S. If you still cannot find your bank, you can also go to your bank’s website or app to initiate the transfer.

On your first transfer, you can transfer a minimum of $1 and a maximum of $100. After that, you can transfer up to $1,000 per day and up to $3,000 per rolling 30 days. Please note, other banks may have more restrictive transfer limits. Walmart MoneyCard account limits apply, see terms and conditions.

Walmart MoneyCard only allows you to transfer money from your personal bank account located within the U.S. to your Walmart MoneyCard account. Others can transfer money from their bank account to your Walmart MoneyCard account by visiting their bank’s website or app.

Yes, you can set up a transfer for a future date or set up a recurring transfer. Currently, these can only be done in the Walmart MoneyCard app. 

You can unlock these features only after you’ve completed an initial bank transfer. Once unlocked, simply go to the bank transfer screen, select Scheduled, tap the Schedule a Transfer button and enter a transfer amount.

When scheduling a one-time bank transfer for a future date, select One Time in the Frequency menu and then select a transfer date by selecting a date in the calendar that will appear on screen. You must select the next business day or a future date for any scheduled transfers submitted after 8:00pm PST. 

When scheduling a recurring bank transfer, select from the Frequency menu your desired frequency (Every Week, Every Two Weeks, Every Month).  Once you’ve selected your desired frequency, select a Start Date and Repeat Date (Indefinitely or an Ending Date).

Scheduled transfers that fall on a weekend or bank holiday will process the next business day.

Yes, you can edit or cancel a scheduled one-time or recurring bank transfer by logging in to the Walmart MoneyCard mobile app and tapping the transaction under Scheduled transfers. From there you can edit or delete the transfer. Edits or cancellations must be made before 11:50pm PST on the day before the next scheduled transfer date.

You will only be able to link to one bank account at a time to your Walmart MoneyCard account.

For months that have fewer than 31 days, the date of transfer will take place on the last business day of that month.

Funds from a bank transfer will post in 3 business days. This excludes weekends and holidays. Transfer requests made after 8:00pm PST will have a transfer date of the next business day.

To link to another bank account, you must:

1. Log in to your Walmart MoneyCard account.
2. On the website select "Add & Send Money" or in the app tap "Deposit".
3. Select Bank Transfer from the menu.
4. Select the bank you want to link.
5. Enter the credentials you use to log in to that bank account. Note: Walmart MoneyCard uses Plaid to link your bank account. It’s a secure and private means to link your account.
6. Complete any verification checks required by that bank.
7. Once this is done, you can start transferring funds immediately. Transfers will post in 3 business days. Transfer requests made after 8:00pm PST will have a transfer date of the next business day.

Yes, it’s easy to transfer money by linking another bank account to your Walmart MoneyCard account. Then, you can transfer money from that bank account to your Walmart MoneyCard account for free. Transfers post in just 3 business days. Start a bank transfer.

You can also transfer money from another bank account by initiating a transfer from that bank’s app or website. This way, friends, family and others can send money to you from their bank account. You’ll need your Walmart MoneyCard routing and account number to set up the transfer and complete the transaction. Your other bank may charge fees for the transfer. Walmart MoneyCard does not.

There are a few reasons why your bank transfer can be rejected:

.   The bank account you’re transferring from may not have enough funds in it to make the transfer.
.   The bank account you’re transferring from may be closed.
.   The login credentials for the bank account you’re transferring from have been updated. In the event this happens, you will be asked to re-link
     your bank account with the updated login credentials. 

No, you cannot transfer money from your Walmart MoneyCard account to another bank account. At this time, you can only receive money to your Walmart MoneyCard account from another bank.

You can only transfer money from your personal account at a participating bank within the U.S.