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Welcome to the
Walmart MoneyCard Help Center
How can we help?

Can’t find your answer? – Contact us

Replace lost/stolen Card

replace phone 1
replace phone 2
Replace lost stolen 3
Replace lost stolen 4
Repplace lost/stolen 5
replace lost/stolen phone 6

Replace lost/stolen card

1

Log in to your Walmart MoneyCard app & tap on Settings.

Log in to your Walmart MoneyCard app & tap on Settings.

replace phone 1
2

Tap on Manage Card.

Tap on Manage Card.

replace phone 2
3

Tap Report Card Lost/Stolen.

Tap Report Card Lost/Stolen.

Replace lost stolen 3
4

Select whether your card was lost or stolen.

Select whether your card was lost or stolen.

Replace lost stolen 4
5

Enter the date you last used your card.

Enter the date you last used your card.

Repplace lost/stolen 5
6

Confirm the address is accurate & tap Confirm card lost/stolen.*

Confirm the address is accurate & tap Confirm card lost/stolen.*

replace lost/stolen phone 6

*This immediately deactivates your card & sends a replacement to the mailing address we have for your account. A card replacement fee may apply.

Must be 18 or older to purchase a Walmart MoneyCard. Activation requires online access and identity verification (including SSN) to open an account. Mobile or email verification and mobile app are required to access all features.

Walmart MoneyCards are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. And by Mastercard International Inc. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries.

The "Spark" design ( * ), Walmart and Save money. Live better are marks and/or registered marks of Walmart, Inc.

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