What would you like to do?

Deposit Cash

A few ways you can deposit cash

Walmart Rapid Reload

Walmart MoneyCard App

MoneyPak

Direct Deposit

For Your Tax Refund

For Your Payroll or Government Benefits

  • With the exception of certain federal government benefit payments, or your employer or payroll department's restrictions, you can choose to have as much or as little of your paycheck or benefits payment deposited to your Walmart MoneyCard as you’d like. The choice is completely yours, and you can cancel or change the amount of your direct deposit at any time.

    If you enroll in direct deposit for Social Security, Supplemental Security Income, Veterans Benefits, or Federal Civil Service, the entire amount of your benefit payment must be deposited to your Walmart MoneyCard. You can cancel the direct deposit of your federal government benefits at any time, but you cannot change the amount of your federal benefits direct deposit.

  • To cancel your direct deposit, you must contact your employer or the payor of your benefits. They will tell you how to cancel the service. Cancelling direct deposit will in no way impact the use of your Walmart MoneyCard.

    Find info on how to cancel direct deposit of your federal benefits here – or – contact the agency that administers your benefit.

    • Social Security and Supplemental Security Income:
      Contact the Social Security Administration at (800) 772-1213 or visit the Social Security website
    • Veterans Benefits:
      Contact the Department of Veterans Affairs at (877) 838-2778 or visit the US Department of Veterans Affairs website.
    • Federal Civil Service:
      Contact the Once of Personnel Management / Civil Service at (888) 767-6738 or visit the Office of Personnel Management website.
  • No, others cannot direct their refund to your card or account. In accordance with IRS guidelines you can direct your refund to your card or account; you cannot direct your refund to someone else’s card or account. If we receive a tax refund intended for individuals other than the cardholder, the refund will be rejected and/or your card may be blocked, pending additional verification. Get more details from the IRS about tax refunds here.

  • Yes. If you decide you no longer want direct deposit, contact your payor or employer and they’ll tell you how to cancel the service. Canceling direct deposit will in no way impact the use of your Walmart MoneyCard.

  • No. Early access to your direct deposit money is automatically a potential benefit of your Walmart MoneyCard if you are signed up for direct deposit. Early availability depends on timing of payor’s payment instructions and fraud prevention restrictions may apply. As such, the availability or timing of early direct deposit may vary from pay period to pay period. Make sure the name and social security number on file with your employer or benefits provider matches what’s on your Walmart MoneyCard account exactly. We will not be able to deposit your payment if we are unable to match recipients.

    Payroll, government benefits and child support are the only deposits that qualify for early access to your money.

  • When you set up direct deposit,you may be eligible to receive your pay up to 2 days earlier, or government benefits up to 4 days before benefits day (subject to deposit verification and depending on your payment provider’s process and timing).

    Some employers and benefits providers send payment instructions ahead of the actual payday. If they do, we’ll credit the amount to your card when we receive payment instructions (instead of waiting for the actual payday) so you can enjoy your money sooner. However, it’s important to note that if and how early your deposit can be posted to your account is completely dependent on when the employer or benefits provider sends us the payment instructions.

  • We deposit your payroll or government benefits to your Walmart MoneyCard account, including:

    Social Security benefits
    SSI (Supplemental Security Income)
    Pension payments
    Railroad Retirement Benefits (RRB)
    Defense Finance and Accounting Service (DFAS) payments
    State unemployment benefits
    Government Disability Benefits (SSDI or Workers' Compensation)
    Veterans' benefits

  • You can check for your direct deposit a few ways:

    1. Sign up for direct deposit alerts to receive an email or text message any time a direct deposit posts to your account.
    2. Review your Transaction History online to check for your deposit.
    3. Call our automated Walmart MoneyCard Support Line to hear your most recent direct deposit amount and date.

    Note: Your payor will usually provide a payment stub or notice to let you know the amount of the payment deposited to your account.

    We have no additional information other than what is provided in your account, in alerts, or on the automated phone system.

     

  • The exact time of day that your paycheck or benefit payment is deposited onto your card will usually vary from payday to payday. If you haven’t received a direct deposit that you are expecting, it’s because we haven’t received the payment instructions from your employer or benefits provider.

    If you are concerned about the status of your direct deposit, please follow these steps:

    1. Contact your employer to verify that the direct deposit was sent. If so, ask them for the TRACE # of your direct deposit transaction.
    2. Once you have the TRACE #, call Walmart MoneyCard Customer Support toll-free at (866) 871-2416 and we will investigate the transaction.

    NOTE: If you recently reported your card lost or stolen, please be sure to tell the Walmart MoneyCard Customer Support Specialist when you call.

    If you enrolled in direct deposit for federal benefits, you should contact the agency that administers your benefit.

    • Social Security and Supplemental Security Income:
      Check the calendar of Social Security Payments to see when your payment should arrive.
      If you don’t receive your payment on the date indicated on the calendar, contact the Social Security Administration at (800) 772-1213 or visit the Social Security website.
    • Veterans Benefits:
      Check the Veterans Benefits Pay Schedule to see when your payment should arrive.
      If you don’t receive your payment on the date indicated on the Payment Schedule, contact the Department of Veterans Affairs Direct Deposit Center at (877) 838-2778 or visit the US Department of Veterans Affairs website.
    • Federal Civil Service:
      Check the Annuity Check Payment Schedule to see when your payment should arrive.
      If you don’t receive your payment on the date indicated on the Payment Schedule, contact the Once of Personnel Management / Civil Service at (888) 767-6738 or visit the Office of Personnel Management website.
  • Setting up direct deposit is easy! Just follow these simple steps:

    1. Ask your payroll or benefits office if they offer direct deposit.
    2. If they do, get your direct deposit account number and bank routing number by logging into your account or by texting DD to 37267. We don’t charge customers to receive a text message, but your carrier data and message rates still apply.
    3. Provide your direct deposit account number and bank routing number to your payroll or benefits office.
    4. Make sure the name on file with your employer or benefits provider matches the name on your account.

    TIP: Ask your payroll, how long it’ll take them to set up your direct deposit. If it takes longer than expected to receive your first direct deposit on your card, check back with your payroll or benefits office. Walmart MoneyCard does not have any information about your enrollment status. Early direct deposit depends on deposit verification.

  • Many times, your employer or benefits provider will notify our bank of your incoming deposit in advance of your actual pay day. If they do, we will credit your pay or benefits to your card when they give us that advance notice instead of waiting for pay day. However, the exact time of day that your paycheck or benefit payment is deposited onto your card will usually vary from payday to payday because employers and benefits providers often send payment instructions at different times from pay period to pay period. If you don’t get it as early as you did the previous pay period, it doesn’t mean there’s something wrong or that we’re holding on to it. It just means we haven’t received it yet.
    If you log in to your account and set up the direct deposit Account Alert, we’ll automatically notify you any time a direct deposit is received. Carrier message and data rates apply.

Deposit Checks

Cash checks via Ingo app

  • You should contact Ingo directly for any issues. Simply visit the Ingo Money website and look for the green “How can we help? Tab at the bottom of the page.

  • The Ingo Money service is provided to you by First Century Bank, N.A., a nationally chartered bank, so your checks and your money are always cleared and handled by a national bank regulated by the federal government until they reach your account issuer.

    The service is enabled and facilitated by Ingo Money, Inc., which provides the mobile app technology, check review, approval and guarantee services and other related services.

  • You can submit most check types for funding approval in the Ingo Money App, from $5 up to $5,000. This includes payroll and government checks with a pre-printed signature, business checks, two-party personal checks, handwritten payroll checks, insurance checks, attorney checks, cashier’s checks, money orders, rebate checks and refund anticipation checks. All checks must be made out to you, endorsed by you and drawn on a bank account in the United States or a U.S. territory.

    Please note that Ingo generally will not accept checks that aren’t made out to you, conditional endorsement checks, counter checks, credit card checks, customer appreciation certificates, gift certificates, starter checks, traveler’s checks or warrants. Please see https://www.ingomoney.com for the most current, complete list of acceptable checks.

  • Please refer to Ingo Money website for current fees.

    In light of the recent unexpected and uncertain financial circumstances for so many consumers and small businesses, from April 1 – June 30, 2020 all approved checks in minutes will qualify for Ingo Gold Preferred Pricing—Ingo’s lowest pricing tier—regardless of your Ingo Gold status. Fees will be 1% on pre-printed payroll and government checks and 4% on all other checks and money orders, with a minimum $5 fee.

    If you cash six checks using the "Money in Minutes" option during this period (an average of 2 checks per month), you will qualify to receive Ingo Preferred Pricing beyond June 30th so long as you continue to continue to cash six checks using this option within the prior 90-day period. Note: Checks cashed using the "Money in 10 Days" option don’t count toward Ingo Gold status.

  • Download the Ingo app for IOS here and Android here.

    The Ingo Money service is provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding in Ingo Money’s sole discretion. Fees apply for approved Money in Minutes transactions funded to your card or account. Unapproved checks will not be funded to your card or account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Your wireless carrier may charge a fee for data usage. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. See your Cardholder or Account Agreement for details.

    Walmart MoneyCard does not provide and is not responsible for the Ingo Money product or service.

Deposit Checks from Your Smartphone

Cash and load checks at Walmart

Bank Transfer

A few ways you can deposit cash

Walmart Rapid Reload

Walmart MoneyCard App

MoneyPak

For Your Tax Refund

For Your Payroll or Government Benefits

  • With the exception of certain federal government benefit payments, or your employer or payroll department's restrictions, you can choose to have as much or as little of your paycheck or benefits payment deposited to your Walmart MoneyCard as you’d like. The choice is completely yours, and you can cancel or change the amount of your direct deposit at any time.

    If you enroll in direct deposit for Social Security, Supplemental Security Income, Veterans Benefits, or Federal Civil Service, the entire amount of your benefit payment must be deposited to your Walmart MoneyCard. You can cancel the direct deposit of your federal government benefits at any time, but you cannot change the amount of your federal benefits direct deposit.

  • To cancel your direct deposit, you must contact your employer or the payor of your benefits. They will tell you how to cancel the service. Cancelling direct deposit will in no way impact the use of your Walmart MoneyCard.

    Find info on how to cancel direct deposit of your federal benefits here – or – contact the agency that administers your benefit.

    • Social Security and Supplemental Security Income:
      Contact the Social Security Administration at (800) 772-1213 or visit the Social Security website
    • Veterans Benefits:
      Contact the Department of Veterans Affairs at (877) 838-2778 or visit the US Department of Veterans Affairs website.
    • Federal Civil Service:
      Contact the Once of Personnel Management / Civil Service at (888) 767-6738 or visit the Office of Personnel Management website.
  • No, others cannot direct their refund to your card or account. In accordance with IRS guidelines you can direct your refund to your card or account; you cannot direct your refund to someone else’s card or account. If we receive a tax refund intended for individuals other than the cardholder, the refund will be rejected and/or your card may be blocked, pending additional verification. Get more details from the IRS about tax refunds here.

  • Yes. If you decide you no longer want direct deposit, contact your payor or employer and they’ll tell you how to cancel the service. Canceling direct deposit will in no way impact the use of your Walmart MoneyCard.

  • No. Early access to your direct deposit money is automatically a potential benefit of your Walmart MoneyCard if you are signed up for direct deposit. Early availability depends on timing of payor’s payment instructions and fraud prevention restrictions may apply. As such, the availability or timing of early direct deposit may vary from pay period to pay period. Make sure the name and social security number on file with your employer or benefits provider matches what’s on your Walmart MoneyCard account exactly. We will not be able to deposit your payment if we are unable to match recipients.

    Payroll, government benefits and child support are the only deposits that qualify for early access to your money.

  • When you set up direct deposit,you may be eligible to receive your pay up to 2 days earlier, or government benefits up to 4 days before benefits day (subject to deposit verification and depending on your payment provider’s process and timing).

    Some employers and benefits providers send payment instructions ahead of the actual payday. If they do, we’ll credit the amount to your card when we receive payment instructions (instead of waiting for the actual payday) so you can enjoy your money sooner. However, it’s important to note that if and how early your deposit can be posted to your account is completely dependent on when the employer or benefits provider sends us the payment instructions.

  • We deposit your payroll or government benefits to your Walmart MoneyCard account, including:

    Social Security benefits
    SSI (Supplemental Security Income)
    Pension payments
    Railroad Retirement Benefits (RRB)
    Defense Finance and Accounting Service (DFAS) payments
    State unemployment benefits
    Government Disability Benefits (SSDI or Workers' Compensation)
    Veterans' benefits

  • You can check for your direct deposit a few ways:

    1. Sign up for direct deposit alerts to receive an email or text message any time a direct deposit posts to your account.
    2. Review your Transaction History online to check for your deposit.
    3. Call our automated Walmart MoneyCard Support Line to hear your most recent direct deposit amount and date.

    Note: Your payor will usually provide a payment stub or notice to let you know the amount of the payment deposited to your account.

    We have no additional information other than what is provided in your account, in alerts, or on the automated phone system.

     

  • The exact time of day that your paycheck or benefit payment is deposited onto your card will usually vary from payday to payday. If you haven’t received a direct deposit that you are expecting, it’s because we haven’t received the payment instructions from your employer or benefits provider.

    If you are concerned about the status of your direct deposit, please follow these steps:

    1. Contact your employer to verify that the direct deposit was sent. If so, ask them for the TRACE # of your direct deposit transaction.
    2. Once you have the TRACE #, call Walmart MoneyCard Customer Support toll-free at (866) 871-2416 and we will investigate the transaction.

    NOTE: If you recently reported your card lost or stolen, please be sure to tell the Walmart MoneyCard Customer Support Specialist when you call.

    If you enrolled in direct deposit for federal benefits, you should contact the agency that administers your benefit.

    • Social Security and Supplemental Security Income:
      Check the calendar of Social Security Payments to see when your payment should arrive.
      If you don’t receive your payment on the date indicated on the calendar, contact the Social Security Administration at (800) 772-1213 or visit the Social Security website.
    • Veterans Benefits:
      Check the Veterans Benefits Pay Schedule to see when your payment should arrive.
      If you don’t receive your payment on the date indicated on the Payment Schedule, contact the Department of Veterans Affairs Direct Deposit Center at (877) 838-2778 or visit the US Department of Veterans Affairs website.
    • Federal Civil Service:
      Check the Annuity Check Payment Schedule to see when your payment should arrive.
      If you don’t receive your payment on the date indicated on the Payment Schedule, contact the Once of Personnel Management / Civil Service at (888) 767-6738 or visit the Office of Personnel Management website.
  • Setting up direct deposit is easy! Just follow these simple steps:

    1. Ask your payroll or benefits office if they offer direct deposit.
    2. If they do, get your direct deposit account number and bank routing number by logging into your account or by texting DD to 37267. We don’t charge customers to receive a text message, but your carrier data and message rates still apply.
    3. Provide your direct deposit account number and bank routing number to your payroll or benefits office.
    4. Make sure the name on file with your employer or benefits provider matches the name on your account.

    TIP: Ask your payroll, how long it’ll take them to set up your direct deposit. If it takes longer than expected to receive your first direct deposit on your card, check back with your payroll or benefits office. Walmart MoneyCard does not have any information about your enrollment status. Early direct deposit depends on deposit verification.

  • Many times, your employer or benefits provider will notify our bank of your incoming deposit in advance of your actual pay day. If they do, we will credit your pay or benefits to your card when they give us that advance notice instead of waiting for pay day. However, the exact time of day that your paycheck or benefit payment is deposited onto your card will usually vary from payday to payday because employers and benefits providers often send payment instructions at different times from pay period to pay period. If you don’t get it as early as you did the previous pay period, it doesn’t mean there’s something wrong or that we’re holding on to it. It just means we haven’t received it yet.
    If you log in to your account and set up the direct deposit Account Alert, we’ll automatically notify you any time a direct deposit is received. Carrier message and data rates apply.

Cash checks via Ingo app

  • You should contact Ingo directly for any issues. Simply visit the Ingo Money website and look for the green “How can we help? Tab at the bottom of the page.

  • The Ingo Money service is provided to you by First Century Bank, N.A., a nationally chartered bank, so your checks and your money are always cleared and handled by a national bank regulated by the federal government until they reach your account issuer.

    The service is enabled and facilitated by Ingo Money, Inc., which provides the mobile app technology, check review, approval and guarantee services and other related services.

  • You can submit most check types for funding approval in the Ingo Money App, from $5 up to $5,000. This includes payroll and government checks with a pre-printed signature, business checks, two-party personal checks, handwritten payroll checks, insurance checks, attorney checks, cashier’s checks, money orders, rebate checks and refund anticipation checks. All checks must be made out to you, endorsed by you and drawn on a bank account in the United States or a U.S. territory.

    Please note that Ingo generally will not accept checks that aren’t made out to you, conditional endorsement checks, counter checks, credit card checks, customer appreciation certificates, gift certificates, starter checks, traveler’s checks or warrants. Please see https://www.ingomoney.com for the most current, complete list of acceptable checks.

  • Please refer to Ingo Money website for current fees.

    In light of the recent unexpected and uncertain financial circumstances for so many consumers and small businesses, from April 1 – June 30, 2020 all approved checks in minutes will qualify for Ingo Gold Preferred Pricing—Ingo’s lowest pricing tier—regardless of your Ingo Gold status. Fees will be 1% on pre-printed payroll and government checks and 4% on all other checks and money orders, with a minimum $5 fee.

    If you cash six checks using the "Money in Minutes" option during this period (an average of 2 checks per month), you will qualify to receive Ingo Preferred Pricing beyond June 30th so long as you continue to continue to cash six checks using this option within the prior 90-day period. Note: Checks cashed using the "Money in 10 Days" option don’t count toward Ingo Gold status.

  • Download the Ingo app for IOS here and Android here.

    The Ingo Money service is provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding in Ingo Money’s sole discretion. Fees apply for approved Money in Minutes transactions funded to your card or account. Unapproved checks will not be funded to your card or account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Your wireless carrier may charge a fee for data usage. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. See your Cardholder or Account Agreement for details.

    Walmart MoneyCard does not provide and is not responsible for the Ingo Money product or service.

Deposit Checks from Your Smartphone

Cash and load checks at Walmart

Mailing Address

To Contact us by mail, write to:

Walmart MoneyCard
P.O. Box 5100

Pasadena, CA 91117-0100