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User ID and Password

Lost or Stolen Cards

Fund Access if your Card is Lost or Stolen

Card Decline

How to Close Your Account

  • You may contact us via the Get Help link at the bottom of the page to close your account. You can also contact us to receive a check in the mail containing your remaining balance. Please note that paper checks can take up to two weeks to get to you and you will not have access to your funds after the check has been issued.

How to Resolve Your Walmart MoneyCard Complaint

Fund Access if your Card is Lost or Stolen

  • You may contact us via the Get Help link at the bottom of the page to close your account. You can also contact us to receive a check in the mail containing your remaining balance. Please note that paper checks can take up to two weeks to get to you and you will not have access to your funds after the check has been issued.

Mailing Address

To Contact us by mail, write to:

Walmart MoneyCard
P.O. Box 5100

Pasadena, CA 91117-0100