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Welcome to the
Walmart MoneyCard Help Center
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My bank transfer was rejected. Why?

There are a few reasons why your bank transfer can be rejected:

  • The bank account you’re transferring from may not have enough funds in it to make the transfer.
  • The bank account you’re transferring from may be closed.
  • The login credentials for the bank account you’re transferring from have been updated. In the event this happens, you will be asked to re-link your bank account with the updated login credentials.

Related questions

Must be 18 or older to purchase a Walmart MoneyCard. Activation requires online access and identity verification (including SSN) to open an account. Mobile or email verification and mobile app are required to access all features.

Walmart MoneyCards are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. And by Mastercard International Inc. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.

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The "Spark" design ( * ), Walmart and Save money. Live better are marks and/or registered marks of Walmart, Inc.

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